Messaging Toll-Free Verification Opt-In Document

1. Purpose

This document serves as proof of user consent (opt-in) for receiving messages via a toll-free number. It outlines the opt-in methods, terms of consent, and compliance requirements in accordance with industry regulations and carrier guidelines.

2. Business Information

Company Name: Guest Choice
Toll-Free Number: +1-833-453-2435
Contact Email: juans@guestchoicetv.net

3. Opt-In Methods

Users may opt-in to receive messaging services through the following methods:

Website Form: Users provide explicit consent by submitting their phone number through an online form.
SMS Keyword Opt-In: Users text a keyword (e.g., “JOIN”) to the toll-free number to subscribe.
Verbal Consent: Customer service representatives collect verbal opt-in, recorded and stored for compliance.
Paper Form: Customers fill out and sign a consent form agreeing to receive messages.
Mobile App Consent: Users opt-in via an in-app agreement.

4. Opt-In Confirmation Message

Upon successful opt-in, users receive a confirmation message, such as:

"Thank you for opting in to receive messages from [Company Name]. Msg & data rates may apply. Reply STOP to opt-out, HELP for assistance."

5. Opt-Out Instructions

Users may opt out at any time by replying "STOP" to any message or by contacting customer support. A confirmation of the opt-out request will be sent.

6. Data Retention and Compliance

All opt-in records, including timestamps, IP addresses, and consent methods, are securely stored for compliance purposes.
Opt-in records will be retained for at least [X] years as required by industry standards.
The company ensures compliance with TCPA, CTIA, and carrier-specific guidelines.

7. Consent Verification

For verification purposes, the following details are stored:

User’s phone number
Opt-in method used
Date and timestamp of consent
Source of opt-in (e.g., website, SMS, in-store)

8. Compliance Statement

Guest Choice acknowledges its responsibility to comply with all applicable regulations, including TCPA, CTIA guidelines, and carrier-specific requirements for toll-free messaging verification.

9. Contact Information

For any inquiries regarding messaging consent, please contact:

Compliance Team: Guest Choice Compliance Team
Email: juans@guestchoicetv.net
Phone: +1 (305) 592-9811

10.Express Consent

Express Consent is required. By providing your consent, you acknowledge and agree to receive communications through the contact details provided. This may include emails, text messages, phone calls, or other forms of electronic communication regarding our products, services, promotions, and updates.

You may withdraw your consent at any time by following the opt-out instructions included in our messages or by contacting our support team directly. Please note that withdrawing consent may affect your ability to receive certain services or updates.

For further details, please refer to our Privacy Policy and Terms of Service, which outline how we collect, use, and protect your personal information.

Website Form with SMS Confirmation

- User enters their phone number in a web form and checks a box stating:

“I agree to receive promotional and service-related messages from Guest Choice TV. Reply STOP to opt out anytime.”

- After submitting, the user receives a text message:

“Confirm your subscription to Guest Choice TV Alerts. Reply YES to confirm or STOP to cancel.”

- User replies: YES

System sends confirmation:

“You’re now subscribed to Guest Choice TV Alerts! Reply STOP to unsubscribe at any time.”

Website Form with SMS Confirmation